Secure Online Payments
We utilize Stripe, a secure and trusted online payment platform, to facilitate seamless transactions for all purchases made on Montelia.
Accepted Payment Methods
Through Stripe, we accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
Payment Processing
Upon placing an order, your payment will be processed securely through Stripe. Rest assured, your financial information is encrypted and protected during the transaction process.
Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email detailing your order and payment status.
Security Measures
Stripe employs industry-standard security protocols to ensure the confidentiality and integrity of your payment information. Your data is encrypted and safeguarded against unauthorized access.
Failed Transactions
In the event of a failed transaction, please verify your payment details or contact your financial institution for assistance. Our customer service team is available to support and guide you through the process.
Billing Inquiries
For any billing-related inquiries or concerns regarding charges made through Stripe, please reach out to our customer service team at contact@montelia.shop or call us at +1 365 315 9449. We are here to assist you promptly.